Annual plans are billed upfront. Cancel renewal anytime; service continues to the end of the paid term, with no prorated refunds except where required by law.
No automatic charges. Every plan starts with a consultation, a signed service agreement, and an invoice you approve.
Unlimited staff accounts are limited to your own company's websites and locations, with roles and permissions you control. They don't include unlimited paid third-party services.
Client Portal features become available when the portal launches. Prices and limits are provisional. Your signed service agreement governs.
How billing works
No standard setup fee.
Monthly plans have no minimum contract. Annual plans are billed upfront for the year.
No default free trial or introductory discount.
Your first billing period starts at onboarding, after signing and payment, before development begins, as set out in your service agreement.
We invoice manually and track payments with you directly.
You are never charged automatically for going over an allowance. We'll talk first.
Need extra pages, storage, or an upgrade? Ask, and we'll review the scope and price with you.
Major redesigns, custom development, and specialized integrations are quoted separately.
AI answering services are quoted separately and are not part of these plans.
If you cancel
Cancel renewal anytime. Your current paid period continues, and your website is not shut down right away.
Monthly plans stay active until the paid month ends. Annual plans stay active until the prepaid year ends.
No prorated refunds for unused time, except where required by law.
When paid service ends, website hosting, normal Client Portal access, and use of any Torovio-owned domain end, and a 90-day recovery period begins.
During those 90 days, you can send a verified request for a manual export of your images, logos, text, menus, and business information.
Exports don't include website or platform source code, developer-owned reusable components, or Torovio-registered domains.
After 90 days, retained content is scheduled for deletion, subject to legal and backup retention requirements.
About your domain
A domain Torovio registers as part of your plan is registered and owned by Torovio.
We handle registration, DNS, renewals, and technical setup.
You may use the assigned domain while your plan is active and paid.
It is not transferred to you when service is cancelled or ends.
If you bring your own domain, it stays yours.
Questions owners ask
Who owns my domain?+
If Torovio registers a domain as part of your plan, Torovio owns it and you can use it while your plan is active and paid. It isn't transferred when service ends. If you bring a domain you already own, it stays yours.
What happens if I cancel?+
You can cancel renewal anytime. Your site stays live until the end of the month or year you've already paid for. There are no prorated refunds for unused time, except where required by law.
Can I get my content back?+
Yes. For 90 days after paid service ends, you can send a verified request and we'll manually export your images, logos, text, menus, and business information. Source code and Torovio-registered domains aren't included.
Ready for What's Next?
Let's build a better digital experience for your business.